[Taobao furniture is highly risky] Ten reasons why you should not choose Taobao to buy furniture online

Preface

With the rapid development of e-commerce, shopping has become more convenient, and Taobao, as one of China's largest online shopping platforms, provides a rich and diverse selection of furniture. More and more people choose to buy various furniture on Taobao. However, Taobao furniture may not be the most ideal choice for Hong Kong buyers. Although Taobao has advantages in terms of price and convenience, we need to be more cautious when buying furniture. Spazio will list ten reasons below to explain in detail why you should not choose Taobao to buy furniture online to help you make a wise purchasing decision.

1. Lack of guarantee of quality and material quality:

   I think the first problem that everyone thinks of when buying furniture on Taobao is quality and material issues. When purchasing furniture on Taobao, especially without actually touching and inspecting the goods, it is difficult to ensure that the quality and materials of the furniture purchased meet expectations.
   When it comes to furniture, quality and materials are crucial factors. However, there are many sellers on Taobao and the quality of products varies. It is difficult to judge whether the quality of furniture displayed in online pictures, specifications and data is authentic and reliable. The wood may be of poor quality, use low-quality materials, slag wood, have excessive toluene content, or be insect-eaten; the leather furniture may use low-quality materials, which may cause wear, fading, or abnormalities; the sponge filling may not meet the standards, resulting in The sitting feeling is not good or the service life is short, etc.; metal parts such as door hinges, brackets, etc. are made of low-quality alloys and are prone to rust, deformation or breakage. This may cause the furniture structure to be unstable and may cause noise or unsafe conditions during use.
   In addition, the assembly workmanship or sewing quality of Taobao furniture is also one of the issues that consumers tend to overlook. For example, the assembly workmanship of sofas or curtains may lack care, resulting in poor sewing quality. Loose stitches, unstable sewing or inaccurate sewing positions, untrimmed threads, etc. may occur. Impact on overall appearance and service life.
   When buying furniture, of course we expect it to be durable and high-quality, but the quality of furniture on Taobao cannot be guaranteed. If you encounter some disappointing problems, you will regret it.
   
   

2. There is no installation service, you need to disassemble the wooden frame by yourself:

   Furniture purchased on Taobao can usually be delivered to your door, but there are very few door-to-door installation services, and one thing that people often overlook is the removal of protective wooden frames. Taobao furniture is generally protected by a protective wooden frame after delivery. Buyers usually need to remove the protective wooden frame and install the product by themselves. For buyers who lack the relevant experience and tools, this can be a tedious and dangerous task. The protective wooden frame filled with nails and wooden spikes can easily cause injuries to the buyer when dismantling it by themselves.
   Then, you may also encounter some difficulties when installing the furniture. The furniture installation process requires accurately following the instructions or instructions to perform screw fixing, wiring, component assembly, etc. Improper operation, incomplete parts, incorrect installation sequence, etc. may cause the structure of the furniture to be unstable or damaged, causing safety hazards.
   At Spazio, we provide door-to-door delivery and installation services. Professionals will help customers remove the protective wooden frames of furniture and install furniture to ensure that the furniture will not be damaged during the installation process and operate well. Ensure you receive better support and protection to ensure the correct installation and use of furniture.
   
   

3. Unable to try out furniture in person

   When purchasing furniture online on Taobao, you generally cannot arrange to try out the furniture in person so that you can experience the real texture and actual use effect. Furniture comfort is a very subjective factor, and everyone’s preferences and experience needs are different. Therefore, relying on product descriptions, pictures, specifications, and even comments from other users can only be used as a reference and cannot completely replace the actual trial experience. For example, a chair may be too high or too low for a person, resulting in an inappropriate sitting position. Only by trying it yourself can you determine whether the furniture meets your individual physical needs.
   Therefore, if you are looking for furniture that is comfortable and meets your personal needs, it is recommended to consider buying it in a physical store or furniture specialty store before purchasing, so that you can try it out in person and ensure that you buy the furniture that best suits you.
   The Spazio store showroom has a variety of furniture displays for customers to try and experience at will. Go to the Spazio store showroom to try out various furniture products to find the furniture that suits your home. You can try and experience the mechanism, material, appearance and appearance of our products in person. With high quality, you are guaranteed to find a furniture product that is most suitable for you.
   
   

4. Poor purchasing experience, the actual product does not meet expectations

   Many times, the product pictures we see on Taobao may be different from the actual furniture received. After all, it’s difficult to truly tell the quality of a product based on pictures alone.
   The most common ones are of course differences in size, color and texture. Furniture on Taobao often has detailed dimensional data, but these data are not always reliable. Occasionally, the actual furniture received may not be the size described and may be larger or smaller. It may cause the furniture to not fit into the space for which it was intended or to be inconsistent with other furniture; colors may also not match those shown in the pictures. Photos online may be affected by factors such as lighting, photography technology, and monitor color settings, resulting in differences in color between the pictures and the actual product. Therefore, the color of the furniture received may vary from what is expected, which may affect the overall interior decoration effect; the texture and feel of the product may not be fully conveyed through the photos. For example, soft-textured fabrics, delicate textiles, or materials with a special glossy effect may not be conveyed through photos.
   These differences in the buying experience can disappoint consumers. We recommend that you carefully evaluate the accuracy of images and descriptions, and consider obtaining more actual information from other channels to avoid unpleasant experiences.
   
   

5. The quality risk is high, and insects hidden in furniture wood often occur.

   Another risk is the quality of the wood. Most furniture products purchased online in the Mainland are not high-temperature and insect-proof. In recent years, there have been reports of insects hiding in the wood. Wood is one of the most commonly used materials in furniture making, but if the wood itself has insect pest problems, it will pose a huge threat to the quality and use of the product.
   Buy furniture made from wood that has not been properly treated and may contain insects, larvae or eggs. Common ones are wood borers, silverfish, psyllids, termites, etc., which hatch within the wood and destroy the wood structure, resulting in damage to the durability and strength of the product. Additionally, if these insects hatch and escape the wood, they may breed in the home or spread disease or cause allergic reactions, causing further damage to other furniture products. And controlling and eradicating an infestation may require additional effort and expense.
   In order to reduce this quality risk, consumers should ensure that the seller can provide appropriate wood treatment and insect-proof measures when purchasing furniture. They can also request relevant quality certificates or test reports to verify the quality and insect-proof measures of the product. After receiving the furniture, carefully check the wood for any abnormalities, such as sawdust or holes, and contact the seller in time to solve the problem.
   
   

6. Transportation is inconvenient and freight is high

   Delivery of Taobao furniture to Hong Kong is also one of the difficulties in online furniture shopping. First of all, not every piece of Taobao furniture is delivered to Hong Kong with free shipping, and the so-called free shipping may also have implicit conditions. For example, it only provides free shipping to mainland locations. The buyer will then need to arrange transportation by themselves. Shipping costs between China and Hong Kong are high, especially for large items such as furniture products. Consumers need to consider whether the product price plus shipping costs are worth it.
   Secondly, product safety is another factor. Furniture products often require special packaging to ensure that they are not damaged during transportation, such as installing wooden frames, wooden boxes, etc. In addition to paying extra packaging fees, you will also be charged extra shipping costs due to the extra weight. And in the end, you still have to bear the risk of the product being damaged during transportation.
   Finally, if free shipping is not available for furniture products, buyers may need to contact the shipping warehouse themselves, and the entire transportation process will require additional communication and coordination. The process becomes more complex and may take longer.
   Transportation issues are the biggest difference between buying furniture locally and Taobao furniture. Consumers have to consider a variety of costs, including product price, shipping costs, time, and the effort involved in the coordination process.
   

7. Longer shipping time

   Since Taobao furniture is always shipped cross-border, the shipping time is likely to be longer than wood shipping. Products need to be sent from the mainland, and shipping time may be extended due to the distance. And there are customs procedures to deal with, switching between different shipping systems, etc. These procedures may require additional time, resulting in longer overall shipping times.
   In addition, it depends on the buyer's choice of different transportation methods and service providers. For example, free shipping between two places is usually faster, but relatively more expensive. If free shipping is not available for furniture products, buyers may need to contact the warehouse themselves, and the entire transportation process will require additional communication and coordination. The process becomes more complex and may take longer.
   

8. There are many restrictions on after-sales service, and it is difficult to follow up on maintenance damage.

   The after-sales service and maintenance policies of Taobao furniture may vary from seller to seller, and are particularly unfavorable to Hong Kong buyers. This is one of the key reasons why we do not recommend choosing Taobao to purchase furniture online.
   1. Many restrictions on after-sales services: Most Taobao sellers have certain restrictions on the after-sales services provided, such as stipulating after-sales requirements within a certain period of time, requiring the original packaging to be retained, and restricting returns and exchanges, etc. Moreover, China and Hong Kong are separated from each other, so some services may not be applicable to Hong Kong. Before purchasing, please read the seller's return policy and warranty terms carefully to ensure that you clearly understand and accept the relevant restrictions.
   2. Difficult to follow up on maintenance and repairs: After-sales maintenance of large furniture is inherently difficult. The seller may require that the product be sent back to the original factory or be repaired on site. However, both options are impractical for Hong Kong buyers. After all, sending the goods back to the mainland would require additional shipping costs and cost manpower and material resources. Overall, they are not feasible. And door-to-door maintenance may not include Hong Kong, which means you get something of no use.
   3. Risk of damage to goods in transit: During transportation, furniture may be at risk of damage due to improper handling or insufficient packaging during transportation. Once a similar problem occurs, it will be back to the problem of maintenance and repair that is difficult to follow up. You may be asked to send it back to the original factory or come to your home for maintenance and repair. If neither option is feasible, the selling bank will most likely have to bear the loss itself.
      
      

9. Returns and refunds are difficult

   On Taobao, the return and refund process may vary from seller to seller, but sometimes you may indeed face some difficult returns and refunds. Before purchasing, please carefully read the return and exchange policy provided by the seller. Learn about return and refund conditions, deadlines, and return shipping costs that may be involved. Make sure you clearly understand the seller’s return and exchange policies so that you can follow them if you need to return an item.
   The issue of returns is as mentioned above. If you send it back to the mainland, you will need to bear an extra shipping fee, and it will also consume manpower and material resources. Overall, it is not feasible.
   In contrast, returns and refunds are usually relatively easy when buying locally. Consumers generally have certain rights of return and refund, which usually ensures that consumers can return products within a certain period and receive a full or partial refund.
   
   

10. Buying furniture at Spazio is no more valuable than shopping online

    Buying furniture locally in Hong Kong is actually no more expensive than Taobao. Spazio has multiple physical store showrooms and a large number of displays with various types of furniture products for trial use. We provide furniture selections in various price ranges, and also provide faster, more convenient and high-quality door-to-door delivery and installation services. Help you find cheap and high-quality furniture options at reasonable prices in Hong Kong.
    Spazio has been rooted in Hong Kong for 13 years, providing services to many Hong Kong families and businesses. Over the years, Spazio has won unanimous praise from users for its sincere and professional services. Our mission is to help families in Hong Kong make the best use of every inch of space. Even when space is very limited, our furniture products are designed to maximize every inch of available space, providing customers with more storage and placement options without compromising the beauty and comfort of the living space. We are committed to providing customers with high-quality products and excellent services to meet the needs and expectations of Hong Kong people for their home spaces.
    In addition to having showrooms in Kwun Tong, Jordan and Shatin, we also provide furniture customization and interior design services to create furniture that best suits you, including free door-to-door measurements, quotations, designs, 3D design drawings, and realistic sketches. , delivery, door-to-door installation, we will make all arrangements for you. Create unique furniture for you and make your home space more beautiful, practical and comfortable.

    

Summarize

There is currently relatively fierce competition between Hong Kong furniture stores and Taobao stores, and the products of both parties offer good value for money. But for Hong Kong buyers, Taobao furniture may not be the most ideal choice. Although Taobao has advantages in terms of price and convenience, we need to be more cautious when buying furniture. Summarizing the above ten points, I think you should be able to make a wise choice if you are smart.